FICO Senior Business Analyst

⦁ Answer inquiries from business users or site IS team member regarding FICO domain

⦁ Support/coach user on FICO domain for daily support

⦁ Receive system issue report from business users, investigate the root cause, resolve and feedback

⦁ Work with other IS colleagues (Site IS and SSC) to resolve issues

⦁ Work with the group support team through a proper communication channel

⦁ Proactively follow up issues and anticipate issues

Evolution/Projects

⦁ Participate in new FICO related projects as business analyst contributing Valeo as-is knowledge, and developing to be an expert in this domain in Japan

⦁ Test new solution/function with business users and validate/reject the evolution in a timely manner

⦁ Promote Valeo standard process/solution to FI SSC and sites controlling

Other

⦁ Conduct user training to elevate the level of user knowledge in SAP

⦁ Conduct internal knowledge sharing session within IS network

⦁ Support other countries on an Adhoc basis

⦁ Up to 20 - 30% Travel inside Japan mainly Kanto area

⦁ Worked in an international company in a multicultural environment. English speaking is a must, with ~10 years experience

⦁ Japanese FICO regulation knowledge is preferred

⦁ Understanding in FICO business process

⦁ 5 years of SAP FICO experience

⦁ Experience interfacing applications with SAP ERP

⦁ Strong ability to solve problems and be customer-focused