SRINIVAS RAO SENAPATHI
Sales Oper,
Dell EMC
Hyderabad, India
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following
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Experienced Customer Service Administrator with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Service Delivery, Technical Support, Service-Level Agreements (SLA), Customer Relationship Management (CRM), and Customer Satisfaction. Strong support professional with a BSc focused in CS from Jodhpur National University.
Skills:
bpo
business development
client services
customer care
customer relationship management
Sales
service delivery
Jodhpur National University, Jodhpur
2013 - 2016
BSc, CS
Sarvodaya Pre-University College
1994 - 1997
PUC, PCMB
sarvodaya high school tumkur
1991 - 1994
High School, Physical Sciences
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