Field Application Engineer for embedded software

Technical support mainly for AUTOSAR embedded software

1. Business related to technical support

• Actively work on maintenance of knowledge information database used inside and outside the company

• Product description required for customer's technical support activities Create materials, application notes, training materials (videos, webinars, slides, etc.), sample code / configurations, and various manuals

2. Tasks related to product development support

• Understanding and developing requirements through good communication with customers Deploying to units, demonstrating with sample projects, etc.

3. Pre-sales-related work

• By holding technical workshops, developing and conducting demonstrations, responding to technical questions from customers, etc., product managers and sales staff Support

4. Work related to internal collaboration

• Improve activities with ownership of issues within the organization

• Collect the latest customer information and use cases and share them appropriately within the company

Technical support for embedded software (Mainly AUTOSAR) ) (Japan Market)

1. Products knowledge base

• Actively contribute to the development of a knowledge base that will be used by internal as well as external customers.

• Support the creation of marketing / improved product material: white papers, application notes, training (video, webinar, slides), extended manuals, sample software configuration, user manuals, integration manuals, configuration manuals.

2. Product development support

• Supporting product development teams in the understanding of customer requirements, preparing sample projects and facilitating customer communication

3. Pre-sales support

• Support product managers and the sales team to provide clarification and support on technical queries on products including the development of demonstrators, leading workshop at customers

4. Internal Collaboration

• Taking ownership of one improvement topics and supporting improvement within organization.

• Sharing of customer news, customer usage information, etc, eg using MS Teams.

[Required items]

--Experience in development engineering and consulting of embedded software such as AUTOSAR-Experience in

implementing technical support for customers-

Business presentation skills in English and Japanese-

Other skills below-

Teaching and teaching to others Coat and motivate yourself to move your work forward-you can move your work forward

with creativity, regardless of the obstacles you are currently facing-

logically analyze and explain challenges and situations Can-

I have a mindset that I want to grow myself continuously

[Items that I want to keep ]

--Engineering degree (computer science, electronics, information related)

--ECU software development and implementation experience using AUTOSAR

[ Mandatory]

--Experience in embedded software development, engineering or consultancy especially for AUTOSAR

--Experience of technical customer support

--Business presentation skill in both of English and Japanese

--Has following skills;

--Has mindset to continuously improve by him / herself

[Preferred experience and skills] --Engineering

degree (computer science, electronics, or related)

--Implementation and development experience about AUTOSAR software