Venemiel Orculo
Customer Service Represent,
ive
Cagayan de Oro, Philippines
followers
4
following
17
CUSTOMER SERVICE REPRESENTATIVE
January 2018 - present (6 years 3 months)
Placing order
Providing resolution on customers complains (damage item, wrong item, missing item, delivered but not recieve, ship to wrong address, late fee, over charge, disputes)
Processing payments on credit card
Collections
Providing resolution on customers complains (damage item, wrong item, missing item, delivered but not recieve, ship to wrong address, late fee, over charge, disputes)
Processing payments on credit card
Collections
Cold Calling
January 2020 - January 2021 (1 year)
Calling leads and helping them place order on their medication online to avoid going outside and inconvinience.
University of Barcelona
Bachelor of Business Administration (BBA)
Finance
2011 - 2015
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