Regional Solution Field Manager

The Regional Solution Field Manager（RSFM） works in close cooperation with the regional sales organization. Together they are responsible for the regional TNS of the Solution Field (SF).

The RSFM has the business responsibility for all product and service classes of the SF in the region.

The RSFM works closely with the Solution Train Head, and the Lead Product & Service Managers and is responsible to define and implement the regional SF　Strategy that is aligned with the global SF strategy.

The RSFM is responsible for identifying regional customer needs, prioritizing regional requirements, and representing the customer to the global organization.

The RSFM has the target authority for the Solution Field service team (FAEs, Engineers, and Customer Project Managers) in the region. Depending on the region, the RSFM also has the authority for the support function.

Responsibilities（Tasks）

・Responsibility for the regional business towards the Solution　Field Manager (SFM)

・Realization of the SF TNS targets in the region (together with the regional sales organization).

・Definition and implementation of the regional SF strategy, that is aligned with the global SF strategy.

-Identification and description of regional customer needs

-Prioritization of regional requirements and representation of the customer towards the global organization

-Responsibility for FAE and service projects in the region (e.g. capacity planning, project prioritization, effort tracking, reporting)

・Responsibility for the regional SF service business.

-Opportunity management

-Review and release of offer calculations within defined boundaries

・Target authority for the SF service team (FAEs, Engineers, and Customer Project Managers) in the region and depending on the region also for the support team.

Collaboration with Chapter Structure

The Regional Solution Field Manager continuously collaborates with Chapter organizations (Local Lead, Chapter, and Chief Chapter Leads) to align and support the following topics:

-Resource Planning (mid and long-term)

-Skill development (mid and long-term)

-Alignment of strategy

-Feedback on targets, performance, and personal development

-Support and participation in HR processes and instruments

-Support and enabling of activities to strengthen competencies and functional excellence