Area Service Manager

Position: Area Service Manager

Our client, a leading automotive manufacturer, is seeking a Regional Service Manager to join their team. Here are the key details regarding the position:

Location: Flexible within Tokyo, Chiba, Osaka, and Kitakyushu, with approximately 2 days of home office work per week.

Main Responsibilities:

Workshop Management: Oversee and plan daily operations, leading and motivating workshop and service staff.

Customer Relations: Develop and manage customer relationships to ensure needs are met and services are adapted for the future.

Service Solutions Sales: Drive sales of service solutions by developing and communicating service portfolios according to customer needs.

Performance Tracking: Monitor workshop budgets and operational targets, implementing measures to achieve set goals.

Qualifications:

Deep experience in the automotive industry or strong knowledge of business management

Management experience (official title not required)

Open mindset for change and improvement

High school education; relevant dealership experience is a plus

Supervisory or leadership experience

Native Japanese speaker with fluent English

Valid driver's license for regular passenger vehicles

Intermediate PC skills (e.g., VLOOKUP, Pivot)

Preferred: Heavy vehicle license, technical experience, safety and health manager certificate