SSC FICO Business Analyst



●     Answer inquiries from business users or site IS team member regarding FICO domain

●     Support/coach user on FICO domain for daily support

●     Receive system issue report from business users, investigate root cause, resolve and feedback

●     Work with other IS colleagues (Site IS and SSC) to resolve issues

●     Work with group support team through proper communication channel

●     Proactively follow up issues and anticipate issues

Evolution/Projects

●     Participate in new FICO related projects as business analyst contributing to the company, and developing to be an expert in this domain in Japan

●     Test new solution/function with business users and validate/reject the evolution in a timely manner

●     Promote company standard process/solution to FI SSC and sites controlling

Other

●     Conduct user training to elevate the level of user knowledge in SAP

●     Conduct internal knowledge sharing session within IS network

●     Support other countries on adhoc basis

●     Worked in an international company in a multicultural environment. English speaking is a must, with ~10 years’ experience

●     Japanese FICO regulation knowledge is preferred

●     Understanding in FICO business process

●     5 years of SAP FICO experience

●     Experience interfacing applications with SAP ERP

●     Strong ability to solve problems and be customer focused