Field Application Engineer for embedded software

Lead Consulting Group Tokyo, Japan

Posted on
Mar 30, 2021
Job type
Full-time
Career level
Mid career
Industry
Automotive

Job Description

Technical support mainly for AUTOSAR embedded software


1. Business related to technical support

• Actively work on maintenance of knowledge information database used inside and outside the company

• Product description required for customer's technical support activities Create materials, application notes, training materials (videos, webinars, slides, etc.), sample code / configurations, and various manuals

2. Tasks related to product development support

• Understanding and developing requirements through good communication with customers Deploying to units, demonstrating with sample projects, etc.

3. Pre-sales-related work

• By holding technical workshops, developing and conducting demonstrations, responding to technical questions from customers, etc., product managers and sales staff Support

4. Work related to internal collaboration

• Improve activities with ownership of issues within the organization

• Collect the latest customer information and use cases and share them appropriately within the company


Technical support for embedded software (Mainly AUTOSAR) ) (Japan Market)

1. Products knowledge base

• Actively contribute to the development of a knowledge base that will be used by internal as well as external customers.

• Support the creation of marketing / improved product material: white papers, application notes, training (video, webinar, slides), extended manuals, sample software configuration, user manuals, integration manuals, configuration manuals.

2. Product development support

• Supporting product development teams in the understanding of customer requirements, preparing sample projects and facilitating customer communication

3. Pre-sales support

• Support product managers and the sales team to provide clarification and support on technical queries on products including the development of demonstrators, leading workshop at customers

4. Internal Collaboration

• Taking ownership of one improvement topics and supporting improvement within organization.

• Sharing of customer news, customer usage information, etc, eg using MS Teams.

[Required items]

--Experience in development engineering and consulting of embedded software such as AUTOSAR-Experience in

implementing technical support for customers-

Business presentation skills in English and Japanese-

Other skills below-

Teaching and teaching to others Coat and motivate yourself to move your work forward-you can move your work forward

with creativity, regardless of the obstacles you are currently facing-

logically analyze and explain challenges and situations Can-

I have a mindset that I want to grow myself continuously


[Items that I want to keep ]

--Engineering degree (computer science, electronics, information related)

--ECU software development and implementation experience using AUTOSAR


[ Mandatory]

--Experience in embedded software development, engineering or consultancy especially for AUTOSAR

--Experience of technical customer support

--Business presentation skill in both of English and Japanese

--Has following skills;

--Has mindset to continuously improve by him / herself


[Preferred experience and skills] --Engineering

degree (computer science, electronics, or related)

--Implementation and development experience about AUTOSAR software

Skills
electronics, asic, soc, embedded software, power management, Autosar
Education level
Associate Degree
Japanese Level
Conversational
English Level
Conversational
Annual Income
JPY 6M - 8M

Location

HIGASHISHIMBASHI (TSUGINOBIRUONOZOK, Minato-ku
105-0021 Tokyo, Japan

Lead Consulting Group

Automotive

Tokyo, Japan

About Us

Lead Consulting Group is an executive recruitment consultancy company based in Japan.

We work closely with multinationals, midsize to small companies, governments and educational institutions in the areas of human capital management and related services in Japan.

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